top of page

Terms and Conditions

Deposit, Payment and Cancellation.
The following terms supersede any conflicting payment terms that may appear on VRBO, HomeAway, Expedia, or  Airbnb or TripAdvisor will have different terms and conditions as all payments and cancelation policies are controlled by those entities.
1. Full payment is due 60 days prior to arrival and will be automatically charged to your credit card on file.
2. Cancellations must be in writing, emailed to or requested through the booking site messaging.  Requests via phone or text will not be accepted.
3. Bookings cancelled at least 60 days before the start of stay will receive a 100% refund, less a 5% charge on any monies already collected for credit card processing fees.
4. Bookings cancelled at least 30 days before the start of stay will receive a 50% refund.
5. If the reservation is cancelled within 30 days of arrival, there shall be no refund.
6. You will be charged for any Hawaii General Excise Tax (“GET”), and/or Transit Accommodations Tax (“TAT”) that is due. Tax rates are set by the State of Hawaii and are subject to change without notice.
7. Cleaning fees may increase slightly over time and are subject to change without notice.

Accepted payment methods are Visa, Mastercard, or American Express.  Payments by check are not accepted.
Note: Manager will make every effort to reserve the Unit that Guest has selected; however, in the event that the unit is uninhabitable due to flood, fire, etc., Manager reserves the right to move Guest to a similar unit should Guest’s selected Unit become unavailable due to circumstances beyond Manager’s control.

bottom of page